Privacy Policy

Runway CRM, operated by FK Management. Last updated 5 November 2026.

Runway CRM is a private business tool built and used by FK Management (FinanceKeem) to run its own advisory practice. It is not a product offered to the public and it has no other users.

Who this covers

The Google account that authorises this application is a FK Management business account or the business owner's own personal account. No third party signs in to Runway CRM.

What the application accesses

• Google Calendar. Reads free and busy times and event details to show the day's schedule, to offer open appointment times on the public booking page, and to create, move or cancel appointments the business owner asks for.
• Gmail, send. Sends appointment confirmations, reminders and client correspondence from the business address.
• Gmail, read only. Reads incoming mail to find carrier notices about policies and account balances, so the business can act on them. Message contents are read for that purpose only. The application cannot modify, label or delete anything in the mailbox.

Where the information goes

Runway CRM runs on a private hosted server, behind a sign in that only the business owner uses. Information taken from Google is used to display it back to him, to write records into the business's own Notion workspace, and to send the emails described above. The public booking page runs as a small hosted service that reads calendar availability and writes the booking.

Google user data is never sold, never shared for advertising, and never passed to any third party other than the services the business already uses to operate: Google itself, Notion, Twilio to deliver text messages, and Telegram for the owner's own notifications.

Limited use

Runway CRM's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Data is not used to train any general-purpose model.

Text messages

If you tick the box on the booking page, FK Management will text appointment confirmations and reminders to the number you give, up to 3 texts for each booking. The box is optional, and you can book without it. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. We use Twilio to deliver these texts.

Your mobile number and text message consent are not shared with third parties or affiliates for marketing or promotional purposes.

How long it is kept

Calendar and mail data is read when needed and is not stored beyond what the business record requires: a client's appointment, a note on their record, or a flag that a carrier notice arrived. Access can be withdrawn at any time from the Google account's third-party access page, which immediately stops all access.

Contact

Questions about this policy: info@financekeem.com.